Client-partner

Tourism Simcoe County

Services: Responsible destination development and stewardship

May – December 2022

Tourism Simcoe County needed a plan to support the County’s work as a destination steward in the years to come, providing direction on the organization’s vision for tourism in the County and its role and responsibilities in community engagement, destination management, market research, tracking and resource allocation. Bannikin worked with Tourism Simcoe County to develop a destination stewardship plan for the organization that would guide its work as a destination steward. The plan situates the County of Simcoe’s tourism role and responsibilities within a future where the destination is flourishing. It also clearly articulates how Tourism Simcoe County is going to work towards this vision by co-creating value with its stakeholders! As part of the process, we developed project objectives to guide our collaboration, contextualized Tourism Simcoe County’s current business model, identified and meaningfully engaged its stakeholders, designed an inspiring vision for Tourism Simcoe County, and determined the steps that the organization must take to get closer to its inspiring vision.

Activities

  • Document review

  • Current business modelling

  • Research scoping and engagement planning

  • Industry and resident survey (172 responses)

  • Key informant interviews (25 interviewees)

  • Comparator/competitor research

  • In-market research trip

  • Future tourism landscape assessment

  • Future thinking workshop

  • Partners’ focus groups (30 participants)

  • Strategy and action planning

  • Near future business modelling

  • Strategic framework development

  • Report writing and implementation planning

  • Strategy socialization support

Outcome

“One, Together” is the outcome of our highly collaborative process. The destination stewardship strategy and action plan is being used by Tourism Simcoe County to guide its important work to co-create value with its stakeholders and steward the destination from 2023-2026 toward its long-term flourishing vision. To prepare Tourism Simcoe County to move forward with “One, Together” we worked closely with the organization’s staff to support implementation planning for the strategy, including the design and development of an implementation planning framework, critical path template for the team to use as they move forward with implementation, and strategy report design for awareness building and dissemination.

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