Image courtesy of Upscape
Chile’s leading operator with the broadest portfolio of unique travel offerings in the country.
A long-standing client, Upscape has been operating since 2003 as a top Chilean DMC. The founder, Brian Pearson approached Bannikin in May 2012 to expand the company (then called Santiago Adventures) and grow its presence in the North American market. Upscape’s goal was to develop strong relationships with a targeted group of custom trip designers, travel agents, and tour operators. Over the last five years we’ve guided Upscape towards realizing their high potential and success in the North American market.
To start, Bannikin took an in-depth look at the company’s operations, ethos, and marketing. We collaborated with Upscape to cultivate a strategic direction for the company’s trade-facing presence. We decided the optimal trade activities necessary for results, set a customized strategy, and then continually revisited the plan quarterly and annually.
Bannikin’s efforts included, but are not limited to, the following actions to achieve results for Upscape:
Bannikin increased sales for Upscape by nearly 20% in the first two years. In the five years we have been working together, Bannikin-led sales now account for more than 30% of the company’s revenue (both B2B and B2C).
Bannikin secured multiple legacy buyers for Upscape, including several Canadian-based luxury tour operators and a number of leading USA-based luxury tour operators – all of which continue to deliver long-term benefits to Upscape.
We have been working with Bannikin for more than five years. They identify the best opportunities, help develop the perfect pitch, and get you in front of the right people -- a great formula that continues to grow our business. Bannikin is an amazing partner for any tourism business looking to grow their B2B sales channels.
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